Delete your account

TreePal · com.partnercodes.treepal

From the app, which is immediate

1. Open TreePal and go to Settings.
2. Choose Delete Account at the bottom and confirm.
3. If you signed in a long time ago you will be asked to sign in again first. That is the app making sure it is you, not a second step you can skip.

Without the app — if you have lost the phone, or removed it

Write to partnercodessupport@gmail.com from the email address the account uses, with the invite code if you still know it. Your account is deleted within 30 days, and you get a reply when it is done. If the account has no email address — one started without signing up — say so and give the invite code, which is the only thing that identifies it.

Email the request

What is deleted

• Your tree, and every ornament and note on it.
• Your profile and name, your invite code, your blocklist and your notification history.
• Your friendships, on both sides.
• The account itself, and the ability to sign in with it.

None of it can be recovered afterwards. There is no deactivation, only deletion.

What is not

• Ornaments and notes you left on other people's trees. They belong to those trees the way a sent message belongs to the person you sent it to.
• Reports you filed, which exist so that somebody can act on them.
• Support messages you sent, which are kept as email.

What TreePal stores in the first place is on the privacy page.